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Frequently Asked Questions

How do I remove the Holy Grail Series protector?

 

The Holy Grail Series protectors use a reusable adhesive to remove the protector to clean or reposition start by lifting a corner with your finger-nail. Once you get one corner loose, slowly lift around all edged being careful not to flex the screen. Remember the screen is made of glass and will break if bent. Be sure to keep the adhesive free of dirt or other debris while removed from the device to ensure proper adhesion after re-installation.

 

I have a rainbow, oil spot, Newton’s Rings on my protector.

 

Oily spots that give a rainbow appearance are known as Newton’s Rings. This is a completely natural and is easy to fix. Remove the protector and apply a very amount of baby powder to the surface of the screen protector that sits against your screen. It is recommended to squeeze the bottle of powder with all vents closed, from high above the protector. This should leave a nearly invisible layer. As always, be sure the surface of the phone is completely clean an dry before reinstalling the protector.

 

What are the terms of the Lifetime Warranty?

 

Sir Lancelot’s Armor offers a Limited Lifetime Warranty on all Holy Grail Series products. The limited lifetime warranty covers all manufacture defects for the lifetime of the product.

This warranty does not cover damage or failures resulting directly or indirectly from fire, accidents, theft, abuse, negligence, alteration or tampering. Nor does the warranty extend to any item other then Sir Lancelot’s Armor Holy Grail Series products.

Sir Lancelot’s Armor does not accept responsibility for any damage to a device with the Holy Grail Series installed. Any and all shipping charges, duty, tax or tariffs resulting from a warranty claim is the responsibility of the customer and is not covered under the limited lifetime warranty.

To file a warranty claim click here













"Sir Lancelot's Armor and "The Holy Grail..." are Registered Trademarks of Cyr Enterprises LLC DBA Sir Lancelot's Armor

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